/ Parking Solutions

For us, parking means movement

At Scheidt & Bachmann UK, heritage, technical know how and a dedicated ‘Passion for Parking’ are integral to becoming the leader in smart parking solutions for our clients. We manufacture hardware and software for car park access and revenue control systems, which are deployed across the airport, retail, healthcare, leisure & local authority sectors to name a few.

Scheidt & Bachmann has over 3,000 employees from nearly 50 nations worldwide all working on providing solutions for a mobile world. It is no longer sufficient to purely provide barriers and machines, the real challenge lies in the intelligence and wholesomeness of our system solutions.
Software development and service management is at the heart of our systems for predictive & intelligent mobility.

The secret of our long-term success is simple: We trust in the skills of our employees and work daily to supply our customers with products, developments and services of the highest quality, worldwide and lifelong. At Scheidt & Bachmann UK a contract is a promise.

Parking management – simple, efficient, innovative

S&B Wear it Pink Charity Day

Following tradition for S&B UK and Ireland, we want to show our continued support for the charity sector. Charities help in lots of different ways, but the main ways are by providing direct help, giving information, or raising awareness of an issue. So we will be supporting “Wear it Pink”, the Breast Cancer charity for 2022. We have supported this charity for the past few years and this year is no exception.

It's also time for our employees to have some fun with a number of fundraising competitions ranging from 4 sessions of online bingo, dress the best, deck-a-desk, speedy sudoku, brain teasers, win it pink sweepstake, guess it pink sweepstake and of course a raffle with 27 prizes to win! All these are active now and will be running up to Friday 21st October which is the official Wear it Pink day. If any of our suppliers or colleagues would also like to support our charity, please get in touch with us via your usual company contact.

Well another year and another load of money raised for Wear It Pink Day 2022.
With 2 last minute additions we raised £1450 overall in the end.

At your Service

At Scheidt & Bachmann, we really believe that the focus should be on the customer. What the customer wants and when they want it.

This ethos helps us set the five pillars of service success:

People
Capabilities
Experience
Achievements
Qualifications

Our mission is to be and remain ‘the best in the business” where we become the benchmark for Service Excellence. Our meticulous attention to detail is one of many factors that set us apart from our competitors.

/ Team

Our success is based on our team - their commitment to our customers is second to none. With a training record document that is more like a roll of honour – IOSH, NEBOSH, ITIL, Prince 2, CISCO, Oracle DBA, and the list goes on – our people are the finest in the industry.
We have removed some of the obstacles that sat in the way of our success. We know our customers are busy and are not always blessed with ample time to get things done to the supplier’s timescale. No longer is it 30 days’ notice for a tariff change, more like 30 minutes – and we deliver on that.

/ Spare parts

Spare parts and consumables – same day, next day, you name it – we’ve got it covered from one of our regional bases in Manchester, Derby or our main UK warehouse with over £500k of spare parts to maintain your hardware.

/ Service

We have a wide and diverse customer base and have created service packages specifically for them, combined with our new ways of working.
All service staff are on 5 day out of 7 day contracts, giving us the flexibility to provide support where it is needed at shopping centres and retail parks at weekends.
A 24/7 service is in our DNA. With a software support team at your disposal whenever you need it – just pick up the phone and we are there.
Our system monitoring tools let us tell you about problems and how we have resolved them before they even make it onto your radar.

/ Event

Event management and special weekend support is our bread and butter. If you only need us on site two Saturdays each year, that’s all you have to pay for Christmas is a special time for us, with our shopping centre customers having the option of an on-site presence or a guaranteed 2 hour response at weekends leading up to the big day. If you have 30 devices on site and 5 of those are business critical, select a 4 hour response for them and a 12 hour response for the others to ensure your service support is cost effective.

/ Part of the team

We want each of our customers to feel that we are part of their team; everything we do is to help them succeed, and their valuable feedback helps us develop products and services to fit with their needs. The car parking equipment and service landscape is changing fast, and we want to ensure that we are pioneering these changes on behalf of our customers.Every point of contact that our customers experience with us has to be world class. From the first phone call or e-mail, to the engineer on site, to the Work Report when the call is closed – we need to be faster, more accurate, embracing technology and integrating with our customers systems.We have a team of passionate individuals at S&B UK, which gives us the passion to deliver world class service. And all this leads to one thing... #passionforparking

Our Customers are the life-source of our business!

We believe that integrity in client dealings is an undisputable prerequisite for a successful and sustained business relationship. We operate a highly effective and efficient organization, focused on meeting client objectives.
We provide our clients with the highest quality parking solutions, designed to help them solve critical challenges in their parking estates and environments.

We operate policies of continual improvement for our products, processes and people in an effort to deliver exceptional solutions, services and client experience that exceed client expectations. To do this, we strive for a balance between flexibility in the way we operate and a tight control to consistently meet client needs.

We have in place clear and strong lines of communication, which allow us to respond quickly and efficiently to client and market requirements, ensuring our clients receive a consistent service across geographies and technology areas. Through our sales, project and delivery teams, we aim to ensure that we can successfully and consistently deliver what we promise.

References

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Case

The Centre Livingston

The original shopping centre was built in the 1970s, in 2008 sees a whole new concept for the now 30-year-old centre, the new addon to give the illusion and overall feel of being outside but yet still being indoors. To achieve this they built a very high glass roof to cover a very widened pathway which felt like a shopping precinct with grey slate like tiles to finish off the effect.

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Swansea Council

Swansea is the second largest city in Wales. the City and County of Swansea has a population of 241,300 which makes it the second most populous local authority area in Wales.

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Ayr Central drives forward with capital investment in the Centre’s parking offer! Shout out to Scheidt & Bachmann and their team who delivered S&B’s latest ANPR ticketless system within 4 weeks of placing the order. This is customer service and delivery at its best. The new parking system underpins Ayr Central’s commitment to best in class guest service!

George Reader

Ayr Central Centre Manager

"Scheidt & Bachmann UK have been outstanding to work with, and have been instrumental in getting our project done on time and within budget. We wanted a specific solution to meet our business needs, which was away from the norm. Scheidt & Bachmann took the time to understand our requirements and set about developing a tailored solution. From the early discussions with their sales division right through to their technical engineering teams, they knew exactly what we were trying to accomplish and why we were trying to accomplish it and have consistently gone above and beyond to come up with creative ways to get where we want to go within our parking estates here at the NEC.

I would highly recommend Scheidt & Bachmann UK to any car park operator who wishes to improve the effectifeness and performance of their car parks as they possess a deep understanding of the science behind parking and have a real passion for delivering world class solutions."

Gary Masters

NEC Campus General Manager

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Smart solutions for your parking business